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Frequently Asked Questions

  • Payment Terms
    If the Client fails to pay the Business on time per the agreed-upon payment schedule, the Business may suspend work until delinquent payments are brought current. If payments are delinquent for more than 3 days then the Client will be subjected to a late fee of $200. If payment and fee are not received 7 days late, there will be a fee of $50 per day until the 30th day. If the amount due exceeds 30 days, the amount due will be sent to collections. Expenses: The client shall pay to the Business any expenses incurred by the Business and agreed upon by the client in the provision of services under this Agreement, including, but not limited to travel expenses, 3rd party vendors, etc. no later than 15 days after receipt is provided.
  • Refund and Cancellation Policy
    The Business offers a 30-day cancellation policy unless otherwise stated in The Scope of Work/Payment section above. The Client’s account status must be active for the cancellation request to be processed. If the Client has paused the services, it must be reactivated before the cancellation request can be processed. Any payment set to occur within 30 days after receipt of your cancellation request will occur as scheduled. Failure to meet the cancellation policy terms may result in a breach of this agreement. Any legal fees associated with such a breach will be the Client’s responsibility.
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